IELTS letter, topic: request for information about a seminar (from Ace the IELTS book)

This letter was written on a topic from “Ace the IELTS” book (page 42, reprinted with permission).

You should spend about 20 minutes on this task.

You would like to participate in a work-related seminar in another country. Write a letter to the person in charge of the seminar and ask for detailed information on the dates, the program, the accommodation and the cost.

Write at least 150 words

You do not need to write your address.

Begin your letter as follows: Dear Sir/Madam,

Dear Sir /Madam,

My name is Samuel Finn and I am writing regarding the upcoming seminar to be held in Toronto, Canada in November this year. I work as a senior executive in a pharmaceutical company and the content of this seminar will provide me with the expert knowledge necessary for my role.

As I live in Australia and it will be an overseas trip for me, I would like some further information about the seminar, such as the duration of the seminar (including the exact dates), and whether or not the agenda for each day and the speakers are different. Also, as I am looking for some inexpensive accommodation close to the seminar venue, it would be very helpful if you could suggest some options. Lastly, I would like to get some information on seminar fees, as well as the typical costs of meals and travel in Toronto. My company will be paying for these, however I need to prepare an estimate in order to get approval to participate in the seminar.

I am planning to finalise the details of my trip soon and it would be great if you could help me with my queries at your earliest convenience.

Yours faithfully,

Samuel Finn

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IELTS letter, topic: a complaint about a rental car (from Ace the IELTS book)

This letter was written on a topic from “Ace the IELTS” book (page 40, reprinted with permission).

You should spend about 20 minutes on this task.

You rented a car from Car Rental Company. The air conditioner has stopped working. You phoned the company a week ago but it still has not been repaired.

Write a letter to the company. In your letter

– introduce yourself
– explain the situation
– say what action you would like the company to take

Write at least 150 words

You do not need to write your address.

Begin your letter as follows: Dear Sir/Madam,

Dear Sir/Madam,

I am writing to complain about the problem with the air conditioning of the car, which I rented on 24 April. My work as a product analyst requires driving minimum 6-8 hours a day on company business. In the hot weather that we have now, driving a car without a functional air conditioner is uncomfortable and very tiring.

The car I rented is a Toyota Camry with registration number VGW910. I rented this car from your Surfers Paradise rental office. I was assured that the car was in working condition but I noticed a fault with the air conditioner on the same day I picked the car up. It only worked for a short period of time before shutting off and couldn’t be turned on later. I phoned your customer service a week ago and was reassured that I will get a replacement car within 24 hours. It is extremely disappointing that I haven’t had any communication from them since that day.

I request an immediate replacement of the car and expect a reply from you as soon as possible. I also believe I deserve an apology and an appropriate compensation for the inconvenience caused to me.

Yours faithfully,

Matthew Hayes

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