The topic below was seen in a General Training IELTS exam in Australia, June 2011.
General Training Writing Task 1
You should spend about 20 minutes on this task.
Write a letter to the manager of your local bus service. They have recently made some changes to the bus services which created inconveniences for you. In your letter, explain:
-what are the changes
-what are the problems you are facing
-what part of the service would you like to change
You should write at least 150 words.
I am a regular patron of your transit service and am writing in response to a recent change you made to the transit schedule.
You see, I am one of many commuters who transfer at Glasgow Central station from bus 22D to bus 33A during my commute home. Prior to your schedule changes, I had more than enough time to do this. However, according to the new schedule the 22D gets to Glasgow Central at 17:44, which is 4 minutes after the 33A departs. As the 33A runs on the hour, the next available departure is not until 16:40. As you can imagine, this has caused a lot of grief for my fellow travelers and I as we are required to wait almost an hour simply because the routes no longer line up correctly.
I would be most grateful if the Glasgow Transit Company could look into this matter and consider reinstating the former schedule to allow these routes to match up more precisely.