The topic below was seen in a General Training IELTS exam in Australia, June 2011.
General Training Writing Task 1
You should spend about 20 minutes on this task.
Write a letter to the manager of your local bus service. They have recently made some changes to the bus services which created inconveniences for you. In your letter, explain:
-what are the changes
-what are the problems you are facing
-what part of the service would you like to change
You should write at least 150 words.
Model Answer
Dear Sir/Madam,
I am a regular patron of your transit service and am writing in response to a recent change you made to the transit schedule.
You see, I am one of many commuters who transfer at Glasgow Central station from bus 22D to bus 33A during my commute home. Prior to your schedule changes, I had more than enough time to do this. However, according to the new schedule the 22D gets to Glasgow Central at 17:44, which is 4 minutes after the 33A departs. As the 33A runs on the hour, the next available departure is not until 16:40. As you can imagine, this has caused a lot of grief for my fellow travelers and I as we are required to wait almost an hour simply because the routes no longer line up correctly.
I would be most grateful if the Glasgow Transit Company could look into this matter and consider reinstating the former schedule to allow these routes to match up more precisely.
Sincerely,
Ryan
This model answer was written for IELTS-Blog.com visitors by Ryan Higgins, an online IELTS instructor, blogger and author. For more of his free IELTS resources, visit his blog.