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IELTS Letters – Band 8

IELTS Writing – samples of IELTS letters of Band 8

IELTS Letter, topic: Complaining about airport services

You have recently flown to another country on a business trip. You were satisfied with the flight, but didn’t like services at the airport. Write a letter to the airport manager and say

– Give your flight details.
– Why were you disappointed?
– Suggest some improvements to the airport services.

Dear Sir/Madam,

My name is Diane Norman, and I came through your airport on March 1st. I flew with United Airlines on flight number 145 to Portland, Oregon. I was travelling on business, and found the services offered by the airline splendid across the board.

As for the services provided by the airport, unfortunately, I didn’t experience a similar level of satisfaction. In fact, I was extremely disappointed with them. There were not enough employees to serve travelers. Moreover, the quality of customer service was very poor. The airport workers were unable to answer our questions about the process of online check in, or deal with minor requests, such as informing tourists about locations of restrooms and stores. Another issue that we struggled with was the slow internet connection with intermittent drop outs.

Considering the problems we encountered, I would like to suggest some possible solutions. Hiring more staff, and giving them training on everything they need to know about the airport, and also how to treat customers in a courteous way, would help improve our airport experience. With regard to internet connection, I would recommend a more reliable internet provider.

Thank you for taking time to read my letter, and I hope this information helps improve airport services in the nearest future.

Faithfully yours,

Diane Norman

This letter covers the task including all the bullet points and presents a well-developed response. Ideas flow naturally and paragraphing helps to organise the information. The vocabulary is adequate for the purpose of this letter and the level of formality is appropriate. Overall this letter seems to be worthy of IELTS Band 8.

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IELTS Letter, topic: Applying for an advertised position

You work a part-time job in a company, and the company posted an advert seeking a person for a full-time position. Write a letter to your manager requesting to apply for the advertised position. In your letter say

– Why do you want to apply?
– What are your future goals?
– Why would it be beneficial for the company?

Dear Mr. Collins,

My name is Lisa Prior and I have been working as a pharmacist assistant in Publix for over 11 months. I am writing to you with reference to the full-time position of principal pharmacist that I have recently seen advertised.

I would like to for this position since I finished my Bachelor of Pharmacy degree last month, and am able to work full time. Additionally, the vast experience I have gained by working with Dr. Loon makes me adequate for this position. Dr Loon is willing to provide you with all the necessary references regarding my performance at work.

Moreover, I am going to start a Master of Pharmacy degree next semester which will not affect my current working schedules at the pharmacy; however, having a better prepared staff member may increase the sales through my providing professional advice to patients on a daily basis. As I prefer this pharmacy over the rest, I would like to continue my professional growth here.

Thank you for your attention, and I hope to receive a positive response to my application.

I look forward to hearing from you.

Faithfully yours,

Lisa Prior

This letter covers all the requirements of the task; all the bullet points are addressed. The information is organised well and the writer progresses from one idea to the next smoothly. The vocabulary is adequate for the purpose of this letter, with just a few instances of inaccurate word choice. Overall this letter seems to be worthy of IELTS Band 8.

Click here to see more IELTS letters of band 8

‘apply’ is a better word choice here
‘closely’ is a more formal word choice