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IELTS Letters – Band 9

IELTS Writing Task 1 – samples of IELTS letters of Band 9

IELTS Letter, topic: Complaining about rubbish collection services

This is a model response to a Writing Task 1 topic from High Scorer’s Choice IELTS Practice Tests book series (reprinted with permission). This answer is close to IELTS Band 9.

Set 1 General Training book, Practice Test 4

Writing Task 1

You should spend about 20 minutes on this task.

You and your neighbours have noticed that the rubbish collection services where you live have recently been quite bad.

Write a letter to your local council. In your letter,

– explain what you have recently experienced
– explain what the neighbours have recently experienced
– ask what action will be taken to improve the service

You should write at least 150 words.

You do NOT need to write any addresses. Begin your letter as follows:

Dear Sir / Madam,

Sample Band 9 Letter

Dear Sir / Madam,

My name is Amanda Rosewell and I am a resident of the city of Harpley. I am writing this letter in my name and on behalf of my neighbours on Bristwood Avenue, as we have experienced very poor rubbish collection services recently.

For around three months, the trash I put out at my gate on the correct day is only collected irregularly, and when it is, some is left behind. My neighbours have had similar experiences, if not worse, with one woman not having her rubbish collected for eight weeks and another family dealing with unfriendly and incompetent rubbish collectors. Apparently, their waste container was broken by the harsh handling of the collectors, and the family’s children have been scared by their unfriendly comments.

Although I have called the rubbish collection service hotline, the company’s employees have not taken my complaint seriously and nothing has changed the current situation. I would therefore like to ask what you as the local city council can do in order to improve this state of affairs, as the rubbish collection services do not react to any feedback from dissatisfied citizens.

I look forward to hearing from you soon.

Yours sincerely,

Amanda Rosewell

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IELTS Letter, topic: Complaining about an unsatisfactory rental apartment

This is a model response to a Writing Task 1 topic from High Scorer’s Choice IELTS Practice Tests book series (reprinted with permission). This answer is close to IELTS Band 9.

Set 1 General Training book, Practice Test 3

Writing Task 1

You should spend about 20 minutes on this task.

You and your family have just come back from a holiday staying in a rented apartment overlooking the sea. The apartment was very unsatisfactory.

Write a letter of complaint to the manager of the agency from which you rented the apartment. In your letter,

– give details of the things that were unsatisfactory
– explain the reactions of the members of your family
– ask the manager what he/she is going to do about the situation

You should write at least 150 words.

You do NOT need to write any addresses. Begin your letter as follows:

Dear Sir / Madam,

Sample Band 9 Letter

Dear Sir / Madam,

My family and I have just recently been a guest at Seaside Resort in a rented apartment. Even though the view overlooking the sea was lovely, several things in the apartment were missing or unsatisfactory and I would like to use this opportunity to explain the problems leading to this complaint.

First of all, the wooden steps leading up to the door of the apartment did not meet official security standards: one step broke when my husband carried our luggage up, leaving him with a bruised leg, and two other steps were also dangerously close to breaking apart in the middle. Additionally, when my children wanted to put away their clothes in the available cupboards, one of the planks broke loose, hitting my younger son and scaring both children. Finally, the kitchen did not have enough cutlery, let alone cups, and the sink in the bathroom only worked after my husband worked on it.

As you can see, the condition of the apartment was unsatisfactory in many ways, and I would therefore like to ask for a discount of thirty per cent of the price we paid for the rent.

I hope this feedback was useful to you and will help to make Seaside Resort a better place for tourists in the future. Please report back to me regarding your plans of how to deal with this situation!

Yours sincerely,

Mrs. Angela Driftwood

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