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When you have finished the test, take a note of the number of correct answers you got and move on to Section 2.
QUESTIONS 1 – 10
Complete the form below.
Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.
Southern Rental Car – booking
Name: William (1)
Address: 10 (2) Nelson
Contact number: (3) 07
Payment by credit card type: (4) card.
Card No. 4550 1392 8309 3221
Card expiry date: July 20XX
Rental period: (5) days
Answer the following questions USING NO MORE THAN TWO WORDS OR A NUMBER
6. How much is the car per day?
7. What does the price include?
8. Who will he be visiting?
9. What kind of car does the agent recommend?
10. What does he need to collect the car?
Once you have finished, check your answers, then move on to Section 2.
Show All Correct AnswersShow the transcript
|Receptionist||Good morning, Sir. How can I help you?|
|William||Hello. ls this Southern Rental Car?|
|Receptionist||Yes. it is.|
|William||I wonder if you could help me. I’m ringing from Nelson, but I’m coming over to Auckland
for 12 days and I’d like to hire a car
|Receptionist||Okay, I’ll fill in a booking for you now. First, can l take your name?|
|William||Yes, it’s William Waddell.|
|Receptionist||Sorry, could you spell your surname?|
|William||Yes, it’s W A D D E L L|
|Receptionist||Thanks. Now, can I have an address and a phone number?|
|William||Sure. I live at 10 Robyn Place. That’s R O B Y N Place.|
|Receptionist||And that’s Nelson, isn’t it?|
|William||That’s right. Do you want my home number or my mobile?|
|Receptionist||Home number will be fine.|
|William||OK, it’s 07 263 8666.|
|Receptionist||Great. Now, can I also have a credit card number?|
|William||Do I have to pay by credit card?|
|Receptionist||Well, we need to credit card number as a guarantee. It’s a standard policy for car rentals.|
|William||OK, well I’ll pay by Visa then. The card number is 4550…1392…8309…3221|
|Receptionist||And the expiry date?|
|Receptionist||Your card – when does it expire?|
|William||Oh, next July.|
|Receptionist||Right. Now, how long did you want the car for? Twelve days did you say?|
|William||No, I only need the car for 10 days, from the 2nd to the 11th of next month.|
|Receptionist||Now, what type of car are you looking to hire?|
|William||Well, I’m not too worried about the model of the car but I understand that you have rental cars from just $25 a day. Is that correct?|
|Receptionist||We do sometimes have the $25 deals, but only in the low season. For the period you are looking at, the cheapest we have is $35. However, that price includes unlimited kilometres.|
|William||Sorry, did you say unlimited kilometres? What does that mean exactly?|
|Receptionist||That means that no matter how far you go, the cost is the same. Some companies charge for rental and then charge again for every kilometre you actually drive.|
|William||Well l am going to be travelling quite long distances – I’m visiting relatives and they live quite far apart from each other, so unlimited kilometres are probably a good idea.|
|Receptionist||If you’re travelling long distances, you would be better off with an automatic. Changing gears in a manual can make it more expensive for petrol.|
|William||OK, I’ll take an automatic then.|
|Receptionist||Right, so that’s an automatic car for 10 days from the 2nd to the 11th. That’s all booked. Is there anything else I can help you with?|
|William||No that’s fine. Oh, sorry – what do I need to bring with me when I pick up the car?|
|Receptionist||All you need is your driving licence.|
|William||Right, well thanks very much. Bye.|
This test originally appeared on https://ieltsforfree.com/free-ielts-practice-tests/