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Free IELTS Listening Test 1 Section 1

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Questions 1-5

Complete the form below.

Southern Rental Car – booking

Name: William (1)
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Address: 10 (2) Nelson
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Contact number: (3) 07
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Payment by credit card type: (4) card.
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Card No. 4550 1392 8309 3221

Card expiry date: July 20XX

Rental period: (5) days
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Questions 6-10

Answer the following questions USING NO MORE THAN TWO WORDS OR A NUMBER

6. How much is the car per day?
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7. What does the price include?
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8. Who will he be visiting?
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9. What kind of car does the agent recommend?
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10. What does he need to collect the car?
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Once you have finished, check your answers, then move on to Section 2.

Show All Correct Answers

Show the transcript
Receptionist Good morning, Sir. How can I help you?
William Hello. ls this Southern Rental Car?
Receptionist Yes. it is.
William I wonder if you could help me. I’m ringing from Nelson, but I’m coming over to Auckland
for 12 days and I’d like to hire a car
Receptionist Okay, I’ll fill in a booking for you now. First, can l take your name?
William Yes, it’s William Waddell.
Receptionist Sorry, could you spell your surname?
William Yes, it’s W A D D E L L
Receptionist Thanks. Now, can I  have an address and a phone number?
William Sure. I live at 10 Robyn Place. That’s R O B Y N Place.
Receptionist And that’s Nelson, isn’t it?
William That’s right. Do you want my home number or my mobile?
Receptionist Home number will be fine.
William OK, it’s 07 263 8666.
Receptionist Great. Now, can I also have a credit card number?
William Do I have to pay by credit card?
Receptionist Well, we need to credit card number as a guarantee. It’s a standard policy for car rentals.
William OK, well I’ll pay by Visa then. The card number is 4550…1392…8309…3221
Receptionist And the expiry date?
William Sorry?
Receptionist Your card – when does it expire?
William Oh, next July.
Receptionist Right. Now, how long did you want the car for? Twelve days did you say?
William No, I only need the car for 10 days, from the 2nd to the 11th of next month.

Receptionist Now, what type of car are you looking to hire?
William Well, I’m not too worried about the model of the car but I understand that you have rental cars from just $25 a day. Is that correct?
Receptionist We do sometimes have the $25 deals, but only in the low season. For the period you are looking at, the cheapest we have is $35. However, that price includes unlimited kilometres.
William Sorry, did you say unlimited kilometres? What does that mean exactly?
Receptionist That means that no matter how far you go, the cost is the same. Some companies charge for rental and then charge again for every kilometre you actually drive.
William Well l am going to be travelling quite long distances – I’m visiting relatives and they live quite far apart from each other, so unlimited kilometres are probably a good idea.
Receptionist If you’re travelling long distances, you would be better off with an automatic. Changing gears in a manual can make it more expensive for petrol.
William OK, I’ll take an automatic then.
Receptionist Right, so that’s an automatic car for 10 days from the 2nd to the 11th. That’s all booked. Is there anything else I can help you with?
William No that’s fine. Oh, sorry – what do I need to bring with me when I pick up the car?
Receptionist All you need is your driving licence.
William Right, well thanks very much. Bye.

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