IELTS Writing – Model Answer for a letter (from June 2011 exam in Australia)

The topic below was seen in a General Training IELTS exam in Australia, June 2011.

General Training Writing Task 1

You should spend about 20 minutes on this task.

Write a letter to the manager of your local bus service. They have recently made some changes to the bus services which created inconveniences for you. In your letter, explain:

-what are the changes

-what are the problems you are facing

-what part of the service would you like to change

You should write at least 150 words.

Model Answer

Dear Sir/Madam,

I am a regular patron of your transit service and am writing in response to a recent change you made to the transit schedule.

You see, I am one of many commuters who transfer at Glasgow Central station from bus 22D to bus 33A during my commute home. Prior to your schedule changes, I had more than enough time to do this. However, according to the new schedule the 22D gets to Glasgow Central at 17:44, which is 4 minutes after the 33A departs. As the 33A runs on the hour, the next available departure is not until 16:40. As you can imagine, this has caused a lot of grief for my fellow travelers and I as we are required to wait almost an hour simply because the routes no longer line up correctly.

I would be most grateful if the Glasgow Transit Company could look into this matter and consider reinstating the former schedule to allow these routes to match up more precisely.



This model answer was written for visitors by Ryan Higgins, an online IELTS instructor, blogger and author. For more of his free IELTS resources, visit his blog.

IELTS Speaking test in Chennai, India – June 2011

Shared by a kind student B (thank you!), here comes a recent Speaking test from Chennai, India:

Speaking test


– What is your full name?
– Do you work or study?
– What are the major responsibilities in your job?
– Are you happy with your job?
– Would you like to continue doing it in years to come?
– Do you like birds?
– Do birds play a major role in your country?
– Do you want to protect birds? Why?
– What species of birds do you know?
– How often do you see them?

Cue Card

Describe your neighbor. Please say

– Who is that person?
– How long do you know him/her?
– How often do you meet him/her?
– Please describe him/her.


– Why do we need to have good relationship with neighbors?
– What are the advantages of having neighbors?
– What are the disadvantages of having neighbors?
– Why don’t city people know their neighbors?
– Do you think there is a difference between rural and city neighbors?
– What are the main activities of people in your community?
– How well are they getting together on each occasion?
– Is there a chance people will get into quarrels in your community?
– Does wealth play a major role in categorizing your neighbors?



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