Frequently asked
questions
1. How do I know
what my EBook User ID is?
EBook user ID is
a number of 4 or 5 digits.
To see what your
EBookUser ID is, run the downloaded EBook, click on "Help"
in the menu and chose "About EBook". A window with EBookUser
ID in the middle will appear.
If the book has
already expired, EBookUser ID is displayed in the expiration message
window.
2. How do I know
what my Transaction ID is?
You can find your
Transaction ID in receipt that was sent to you by email from PayPal.
It looks like this:
4PV67538H2262804K (of course your number will be different).
3. My EBook has
expired and asks for EBook User Key, how do I unlock it?
The window that
notifies you of expiration shows your EBookUser ID – a number
of 4 or 5 digits. Send both your EBookUser ID and PayPal Transaction
ID to info@IELTS-Blog.com
and we will send you an EBook User Key back.
4. I have requested
an EBook User Key but didn’t receive any response from IELTS-Blog,
what do I do?
Look in your Spam
or Bulk folder and check your spam filter – we have sent you an
email, but certain email providers block mail from IELTS-Blog for some
unknown reason.
5. What do I do
with my EBook User Key?
Once your EBook
has expired any time you run it, you will be asked for the EBook User
Key. Enter it and click on "Register" button. This is it!
6. Can I run my
EBook on more than one computer?
Unfortunately
you can not. Your copy is limited to just one computer.
7. If I have problems
using the EBook, who do I contact?
For any problem/issue/question
please email info@ielts-blog.com.
8. I have paid
for the EBook but didn’t get a chance to download it, what do
I do?
We sent you a
download link in email minutes after the payment - if you don't see
it in your Inbox, check in Bulk or Spam folders. If it's still not there,
then it is a rare malfunction; please contact info@ielts-blog.com to
receive your EBook and send a phone number / alternative email where
we can reach you.
9.
Can I print the EBook?
Yes, the EBook
has a page-by-page printing option.
